Refund And Cancellation Policy



  • No cancelation or refund is allowed on Tickets issued from our online ticketing interface.
  • Ticket once booked cannot be modified, canceled or transferred in part or in full.
  • Transaction fees charged would be borne by visitor for any payment
  • Transaction fee charges would not be refunded/ reversed under any circumstances for any refund/ reversal /chargeback and any other reasons.
  • Visitors barred by Zoo guards due to some activities (e.g., carriage of liquor, plastic, pet or other activities not permitted in zoo) will not get the refund.
  • Any discrepancy in the online fee collection, please contact: